Tag: UOB Malaysia

  • UOB Malaysia reports record high NPBT of RM2.2 billion in 2024

    UOB Malaysia reported a record net profit before tax (NPBT) of RM2.2 billion and total operating income of RM4.7 billion for the financial year ended 2024. The Bank’s net profit before tax increased by 15.9 per cent (2023: RM1.9 billion), while operating income grew by 2.3 per cent (2023: RM4.6 billion). The Bank’s financial performance for 2024 was disclosed in its Annual Report 2024.

    The increase in operating income was backed by steady growth across all income streams, including net interest income, Islamic banking, net foreign exchange gains and fees and commissions. Meanwhile, total expenses decreased by RM22 million due to disciplined cost management, while total allowances for expected credit losses declined significantly by 52.1 per cent to RM159 million with improved asset quality and lower provisions for both impaired and non-impaired assets.

    In 2024, UOB Malaysia’s gross loans, advances and financing grew by 2.1 per cent to RM109.5 billion (2023: RM107.2 billion), supported by steady growth across both its Wholesale and Retail segments. As the Bank continued to strengthen its balance sheet, it remained focus on growing and maintaining quality deposits, resulting in higher current account-savings account (CASA) ratio of more than 44%.

    Ms Ng Wei Wei, Chief Executive Officer, UOB Malaysia, said, “We are pleased to report another year of strong financial performance, with record net profit before tax of RM2.2 billion. This achievement reflects the strength of our diversified business model, supported by prudent risk management, disciplined cost control and solid performance across our core businesses. Our Wholesale Banking business has made significant strides in advancing the Bank’s sustainability and connectivity agenda, delivering double-digit growth in both sustainable financing and trade loans. On the back of good trade flows, our Global Market income also grew strongly, as we assisted our clients in managing interest rate risks in a volatile environment. Additionally, our expanded retail franchise continues to deliver strong momentum, particularly in credit card and wealth management business, following the successful integration of the Citigroup’s Consumer Banking business.”

    The Bank’s solid credit standing and stable outlook were also reaffirmed by its AAA rating by RAM Holdings Berhad (RAM Group), a distinction it has maintained since 2012. Its capital position remained strong, with a Common Equity Tier 1 ratio of 16.0 per cent and a Capital Adequacy Ratio of 19.4 per cent, well above regulatory requirements, providing a sufficient buffer to support future growth.

    UOB Malaysia leverages its regional network and expertise, supported by 11 Foreign Direct Investment teams across Asia, to connect businesses to opportunities and drive cross-border investments. Aligned with national economic strategies, it supports key growth sectors – from Penang’s semiconductor industry to the Johor-Singapore Special Economic Zone and Sarawak’s renewable energy, contributing to Malaysia’s diversified economic growth and UOB Group’s goal of becoming a leading cross-border trade bank by 2026.

    In the sustainability space, UOB Malaysia continues to actively champion sustainable financing through our comprehensive framework, validated by credible international second-party opinion providers. As a testament to its commitment to ESG within its operations, UOB Malaysia’s head office, UOB Plaza 1 Kuala Lumpur, was awarded the most energy efficient building at the National Energy Award 2024 and ASEAN Energy Award 2024.

    Recognised for its long-term stability, technological innovation and excellence in service, UOB Malaysia was named Malaysia’s Best Bank at the 32nd annual World’s Best Bank Awards 2025 – Asia Pacific by Global Finance in March 2025. The Bank was also recognised as the Best Bank and Best Sustainable Bank in Malaysia for the International Categories (2025) by FinanceAsia.

    UOB Malaysia’s Annual Report 2024 is available at uob.my/stakeholders/annual/annual.page.

  • UOB Malaysia named Malaysia’s best bank at Global Finance Best Bank Awards 2025

    UOB Malaysia has been named the Best Bank in Malaysia at the 32nd annual World’s Best Bank Awards 2025 – Asia Pacific by Global Finance magazine.

    Ms Ng Wei Wei, Chief Executive Officer of UOB Malaysia, said, “Over the past three years, we have been working relentlessly on the Bank’s transformation and the recognition by Global Finance affirms UOB Malaysia’s leadership as a progressive, purpose-driven bank that not only contributes to Malaysia’s growth but also supports customers and communities across Malaysia and the wider ASEAN region. We are proud to be acknowledged for our strong financial performance, as well as our commitment to innovation, sustainability, service excellence and community stewardship.”

    The Global Finance World’s Best Bank Awards honour financial institutions that demonstrate long-term stability, technological innovation and excellence in service. In selecting the top banks, Global Finance considered a mix of quantitative and qualitative factors, including asset growth, profitability, geographic reach, strategic partnerships, innovation, and new business development. Input was gathered from industry experts, analysts, consultants, and corporate financial executives worldwide.

    Advancing from a position of strength
    Over the past year, UOB Malaysia has made significant strides in both retail and wholesale banking. On the retail front, the Bank successfully integrated the Citi consumer banking business and continues to enhance its digital capabilities with the award-winning UOB TMRW app. UOB Malaysia is now among the largest credit card issuers in the country and continue to be a key player in wealth management and residential mortgages.

    In wholesale banking, UOB Malaysia has built a strong track record in Financial Supply Chain Management (FSCM), regional connectivity and sustainable financing. Its Foreign Direct Investment (FDI) Advisory unit continues to provide strategic support to foreign companies investing into Malaysia and Malaysian companies expanding into ASEAN. In 2024, the Bank also played a substantial role in strengthening regional economic connectivity to boost cross-border collaboration through initiatives such as the Johor-Singapore Special Economic Zone (JS-SEZ).

    A front runner in sustainability
    UOB Malaysia is also a front runner in sustainability. The Bank’s sustainable financing portfolio has tripled over the last two years, supported by comprehensive frameworks across many strategic focus areas including smart cities, green buildings, circular economy and transition finance.

    Operationally, UOB Malaysia achieved carbon neutrality for its own operations since 2021. Its headquarters, UOB Plaza 1 Kuala Lumpur, reflects its commitment to environmental responsibility and progressive workplace design – having earned double Platinum certifications and winning both the National Energy Award 2024 and ASEAN Energy Award 2024 for energy efficiency.

    Customer experience remains a top priority for UOB Malaysia, with strong improvements in Net Promoter Scores (NPS) across segments, reflecting the Bank’s commitment to delivering quality service, digital innovation and client-centric solutions.