Inovatif

Category: Guides

  • Avoiding obvious mistakes: Octa broker breaks down security tools in trading

    Avoiding obvious mistakes: Octa broker breaks down security tools in trading

    There are multiple risk factors in trading, and navigating them requires patience and experience. To alleviate that pressure, modern trading platforms offer some highly practical tools that help to manage risks and avoid losses. Unfortunately, many traders are either unaware of these tools or have got used to trading without them. In this article, the experts at Octa, a globally regulated and trusted broker since 2011, break down some noteworthy features that seasoned traders use to mitigate the risks and improve their outcomes.

    Common challenges
    Trading can be a very intense experience. Each trade puts knowledge and skills to the test, creating a decisive stress factor. It’s like taking an exam with a limited time over and over, but the test questions and conditions are different each time.

    Octa leverages its extensive market experience to offer transparent trading conditions and fast, reliable withdrawals. The broker’s trustworthiness and transparency reduce the cognitive load involved in trading and allow traders to fully concentrate on their performance.

    The tools at hand
    Any trader strives to get additional income with each session, and the high significance of financial outcomes can get on their nerves. Luckily, modern trading platforms have a few simple yet efficient tools that help to automate the routine and improve outcomes.

    To simplify the trading process, Octa broker creates a reliable, secure trading environment and introduces accessible and efficient features to its platform. Below are some of the tools any trader should consider to achieve more consistent results.

    1. Stop loss and take profit
    Stop-loss and take-profit orders are by far the most popular and accessible risk management tools in trading. These tools automatically close a position once it hits a predefined mark, either cutting losses or locking in gains—just as their names suggest.

    Most trading tutorials emphasise the importance of regularly using these orders as part of the risk management routine. However, Octa broker’s survey showed that between 29% and 35% of traders apply risk management tools only when attempting a hazardous trade. In most cases, they trust their trading intuition to exit the trade on time. Unfortunately, this approach is risky and can cause significant losses. Remember, risk management tools are there to be used.

    2. Trailing stop and break even
    These tools allow traders to set up dynamic, market-sensitive exit points to secure the gains already made in a trade. While a standard stop-loss order is static and usually applied at the initial stage of a trade, trailing stop automatically adjusts the exit level as the market price moves in the trader’s favour, protecting profits while giving the trade room to run.

    Similarly, a break-even order moves the stop-loss level to the trade’s entry price (or slightly above or below to cover commissions or fees) once the price has moved a predetermined amount in the trader’s favour, thereby eliminating the risk of financial loss on that particular trade.

    These tools automatically close the position at a certain price level to protect profits, allowing traders to set up a dynamic, market-sensitive stop-loss order. While a standard stop-loss order is static, both trailing stop and break-even orders follow the price as long as it moves in favour of the open position.

    Octa broker highly recommends these intuitive and flexible tools available on the broker’s proprietary platform. They offer greater control over open positions, reduce stress, and enhance resilience in unpredictable market conditions.

    3. Notifications and calculators
    However basic, math in trading is always present as a hidden but instrumental mechanism, and a solid understanding of it remains crucial. Modern trading platforms offer dedicated features to automate calculations and reduce cognitive load.

    For example, position sizing algorithms and automated margin calculators help traders maintain the needed level of exposure. They take into account the user’s current equity amount and desired risk tolerance. An automated tool can calculate how many lots to trade within a specific currency pair so that no more than 1% of the account balance is at risk on any single trade. Maintaining this disciplined and detail-focused approach manually would be very cumbersome, but luckily, the appropriate tools can streamline the process.

    On the other hand, automated alert systems provide a psychological safety net for emotional traders who are prone to anxiety. These systems monitor charts around the clock and notify traders when specific setups or market conditions emerge. Instead of staring at screens for hours, traders who use such tools can focus on strategy refinement or other analyses, knowing they won’t miss critical entry or exit opportunities.

    Modern risk-management tools allow for easier and less nerve-wracking sessions while improving overall outcomes. Brokers that wield technology and offer their clients the most accessible, up-to-date solutions create a link of trust and understanding that helps both brokers and traders reach their respective goals. With this in mind, Octa broker recommends choosing a trusted and proven broker, rather than one that simply makes the most promises.

  • FedEx empowers APAC businesses to navigate global trade shifts

    FedEx empowers APAC businesses to navigate global trade shifts

    Federal Express Corporation is helping businesses across Asia Pacific navigate an evolving trade landscape marked by tariff-induced uncertainties and heightened customs complexity. FedEx has been conducting webinars to help its customers stay agile in managing regulatory changes and responding to shifting trade environments. The response to its latest webinar series demonstrates the need for guidance within the business community. Over 6,500 participants registered from across the region.

    The company’s role as experienced trade facilitators gives it a front-row seat to gauge sentiment in the business community:

    • One third (29%) of respondents attending FedEx webinars are not planning on changing their supply chain strategy.
    • More than half (52%) are considering supply chain diversification over the next 12 months to better adapt to global trade uncertainty.
    • A fifth (19%) are actively pursuing such plans.
    • Businesses have identified ongoing tariff uncertainty (41%) and increasing costs (29%) as both the drivers’ and key barriers to supply chain diversification.

    These insights underscore the growing importance of leveraging best practices and the expertise of trade experts to tackle customs challenges and enhance supply chain resilience.

    “Resilience has become a strategic imperative in a trade environment of constant transformation through shifting regulations, changing trade flows, and digital disruption,” said Salil Chari, senior vice president of Marketing & Customer Experience for Asia Pacific at FedEx. “While many are adopting a ‘wait and see’ approach before making major strategic changes, the most future-ready businesses will be those that invest in flexibility, embrace innovation, and rely on trusted partners to stay ahead of change.”

    Best Practices for Seamless Customer Experience Supported by FedEx’s Comprehensive Suite of Services

    Amid ongoing regulatory uncertainty, businesses need to be better equipped to navigate increasing complexity. By leveraging the FedEx comprehensive suite of services, including digital trade tools and tailored solution guides, businesses can minimize delays, avoid unexpected costs and maintain operational efficiencies.

    1.Rely on Expert Guidance

    • Regularly check for expert guidance on tariffs, customs policies, and required documentation through reliable sources like the FedEx U.S. Tariff Hub.
    • Access FedEx Trade Solutions for personalised trade consulting, advisory solutions for immediate challenges, and managed solutions for ongoing compliance and regulatory needs

    2. Gather Essential Information for Seamless Clearance

    • Provide Clear and Accurate Product Descriptions: Include specific details such as material composition, intended use, quantity, and country of manufacture.
    • Use the Correct HS Codes: Ensure the appropriate Harmonized System (HS) codes are included in all shipping documents. Customers can leverage the enhanced HS code feature in FedEx Ship ManagerTM at fedex.com powered by the latest AI technology to improve compliance.
    • Include Manufacturer Identification Code (MID): For certain shipments, particularly textiles and apparel, provide the MID code on both the Air Waybill and commercial invoices to ensure smooth customs clearance.
    • Prepare for Formal Entry Requirements: Ensure the consignee’s Employer Identification Number (EIN) or Social Security Number (SSN) is included for formal entry shipments to avoid delays or returns.

    3. Leverage Tailored Digital Trade Tools

    • Utilise tools such as FedEx Global Trade Manager to estimate duties and taxes, identify applicable tariffs, and access essential trade resources.
    • Take advantage of Electronic Trade Documents to electronically submit data, enabling paperless processing and accelerated customs clearance with reduced delay risks.

    4. Select a Reliable Logistics Expert with a Robust Global Network

    • Customers can leverage the comprehensive FedEx portfolio of day-definite parcel and freight services that balance speed with competitive pricing to support their business growth. With its one-stop solution, designed to handle everything from single packages to large pallet or container shipments.
    • FedEx also continues to invest in infrastructure to support regional trade. In addition to its strong intra-Asia network, the recent launch of a direct Singapore-Anchorage flight improves transit times between Southeast Asia and the U.S., offering faster delivery options for businesses in the region. FedEx also launched a new flight connecting its Asia Pacific Hub in Guangzhou, China to Bangalore, India and onwards to Liege and Paris in Europe in November last year. The flight operates five times per week to enhance intra-Asia and Europe connectivity.

    As global trade dynamics shift, FedEx trade expertise, industry-leading customs clearance capabilities, and game-changing digital solutions, empower its customers to navigate customs complexities with confidence and seize new opportunities.

    To stay informed of the latest tariff policy changes and access FedEx’s latest solutions and support, businesses are encouraged to explore the FedEx U.S. Tariff Hub and contact their local FedEx representative for personalised support.

     

  • Psychological traps in trading: Octa Broker’s perspective on avoiding costly mistakes

    Psychological traps in trading: Octa Broker’s perspective on avoiding costly mistakes

    Even the most seasoned Contract for Difference (CFD) traders can fall into psychological traps—from chasing the hype to holding poor trades out of stubborn hope. Emotional biases can cloud judgment and lead even experienced traders to costly blunders. However, psychological resilience reduces the risk of a loss. Octa Broker, as part of its commitment to traders’ education, explores how emotion-driven decisions can quietly sabotage performance and offers practical guidance for staying focused and disciplined.

    Psychological traps in CFD trading
    Psychological traps consist of cognitive bias and emotional responses that negatively affect trading decisions. Cognitive bias compels traders from their strategy, potentially undermining their results. Notably, such traps are not exclusive to novices. Experienced traders are not immune to them either, especially when the market is volatile.

    Emotions are powerful forces in trading. They can override rational analysis, prompting impulsive behaviour and unwise actions. Empirical findings in trading psychology indicate that investors frequently succumb to fear and greed, two emotions that can cloud their decision-making, potentially resulting in suboptimal profits or, more severely, significant losses.

    Understanding six common psychological traps in CFD trading

    1. Fear of missing out (FOMO) drives traders to enter positions based on the anxiety of missing potential profits, often influenced by market hype or social media trends. This behaviour can lead to buying at peak prices without proper analysis. FOMO-driven traders may trade excessively, believing that more trades will increase their chances of hitting a winning opportunity.
    2. Revenge trading. After incurring losses, some traders attempt to recover quickly by making impulsive trades without adequate analysis. This often exacerbates losses and deviates from disciplined trading plans.
    3. Overtrading. A situation when traders try to always be active in the market and take positions without clear signals or strategies. This impatience can result in increased transaction costs and exposure to unnecessary risks.
    4. Gambler’s fallacy involves believing that a series of losses or gains will be naturally followed by the opposite outcome. Driven by the anticipation of an imminent reversal, traders may prematurely try to ‘pick a top’ during a bullish trend or ‘find a bottom’ in a bearish trend, often without sufficient evidence.
    5. Hope vs. strategy means holding onto losing positions, believing that the market will turn in their favour, despite evidence to the contrary. This can lead to significant losses as traders ignore stop-loss rules and objective analysis.
    6. Herd mentality implies mimicking the crowd by following others’ trades without analysis. Herd behaviour may form bubbles or exacerbate market downturns, leading traders to buy or sell too early.

    Spotting the signs—when you’re not thinking straight
    Be mindful of the sudden impulses to deviate from your trading plan, especially after winning or losing a lot. A shifted risk tolerance, such as opening positions that are unusually large, can be a sign of emotional trading. Other behavioural red flags include:

    • ignoring predetermined stop-loss levels
    • doubling down on losing positions
    •  frequently changing strategies without thorough evaluation.

    Recognising these signs is the first step in regaining control and preventing emotion-driven decisions. Here are other tips to stay in control when trading:

    • Plan before trading. Develop a comprehensive trading plan that outlines entry and exit points, risk tolerance, position sizes, and adhere to it
    • Journal your trades to record your progress and monitor your emotional state. This helps identify patterns in behaviour and improve self-control.
    • Use stop-loss and take-profit orders to automate discipline, ensuring that decisions are executed as planned, even in volatile markets. Given the high-risk nature of CFDs, such controls are vital
    • Learn from mistakes. Regularly review your trading history to understand what worked and what didn’t. Reflecting on past errors fosters growth and helps in refining strategies
    • Step away when needed. Taking breaks from trading, especially after a series of losses or even wins, can provide perspective and prevent burnout. As Kar Yong Ang, a financial analyst at Octa Broker, advises: ‘Your worst trades often come when you feel most confident—or most afraid. Mastering trading psychology is what separates short-term reaction from long-term resilience.’

    While technical ability and market knowledge form the foundation of trading, psychological discipline determines long-term success. Even a valid strategy can be undermined by emotional biases. By recognising common psychological traps and implementing measures to negate them, traders can improve their decisions and perform more consistently. Constant self-monitoring, deliberate discipline, and emotional mastery are key factors in navigating the complex psychological landscape of trading.

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    Disclaimer: This content is for general informational purposes only and does not constitute investment advice, a recommendation, or an offer to engage in any investment activity. It does not take into account your investment objectives, financial situation, or individual needs. Any action you take based on this content is at your sole discretion and risk. Octa and its affiliates accept no liability for any losses or consequences resulting from reliance on this material.
    Trading involves risks and may not be suitable for all investors. Use your expertise wisely and evaluate all associated risks before making an investment decision. Past performance is not a reliable indicator of future results.
    Availability of products and services may vary by jurisdiction. Please ensure compliance with your local laws before accessing them.

  • SC issues revised guidelines on advertising for capital market products and related services

    The Securities Commission Malaysia (SC) today released a revised version of the Guidelines on Advertising for Capital Market Products and Related Services.

    The Guidelines was revised to update certain requirements and guidance taking into account advertising and promotional trends globally and domestically, including the growing prominence of social media and financial influencers (finfluencers).

    This is towards ensuring responsible advertising activities in relation to capital market products and services.
    The revised framework will include:

    • New requirements relating to finfluencers who are not engaged as marketing agents by an advertiser yet on their own accord undertake advertising activities for any capital market products and services. They will be subject to the requirements under the Guidelines as they would be regarded as advertisers for the purposes of the Guidelines;
    • Enhancement of requirements relating to advertisers’ duty to ensure the advertising activities conducted by their marketing agent comply with the Guidelines. The advertisers will otherwise be held accountable for the conduct of their marketing agent; and
    • Enhancement of requirements relating to use of social media to address its growing use for financial promotions.

    The Guidelines will also impose a prohibition against advertising services in Malaysia, of persons who are not authorised by the SC.

    The Guidelines is part of the SC’s ongoing efforts to promote responsible advertising on new channels of advertising such as social media, ultimately protecting investors.

    In reviewing and formulating the revised Guidelines, the SC has, amongst others, benchmarked against other jurisdictions such as Australia, the UK and Singapore, and considered the feedback received from engagement with relevant stakeholders including finfluencers.

    The revised Guidelines will come into effect on 1 November 2025 to allow sufficient time for advertisers to familiarise and make the necessary preparations to meet the new requirements.

    Meanwhile, the relevant stakeholders may engage the SC for any clarification and guidance relating to the revised Guidelines. Any queries on the revised Guidelines may be submitted to AdGuidelines@seccom.com.my.

    The revised Guidelines can be downloaded together with its revised FAQs at https://www.sc.com.my/regulation/guidelines/advertising-and-promotion.

  • TikTok Shop collaborates with ASEAN Foundation and ASEAN-BAC to empower MSMEs

    TikTok Shop continues its commitment to empower Micro, Small and Medium Enterprises (MSMEs) through its latest collaboration with the ASEAN Foundation and the ASEAN Business Advisory Council (ASEAN-BAC) through the SOAR Together Program (Supporting Our Artisans and Retailers).

    The collaboration aims to leverage on relevant expertise to drive digital transformation and economic inclusion for MSMEs, providing tailored support and resources to help participating MSMEs rapidly advance their businesses and creative endeavors on TikTok Shop within their own markets as well as regionally, enabling growth and sustainable development.

    MSMEs play a crucial role in employment generation, income contribution, and local economic resilience. Across ASEAN, there are approximately 70 million MSMEs, accounting for between 97.2% and 99.9% of total establishments. Despite their significant presence, MSMEs often face challenges such as limited access to finance, inadequate business skills, and insufficient market linkages, which can hinder their growth and sustainability.

    TikTok Shop gives people a place to translate the excitement of discovering unique products and sellers into impactful transactions that spark joy for both buyers and sellers, all without leaving the app. The ASEAN SOAR Together programme is another major step in TikTok’s ongoing efforts to address the unique needs of small businesses and creators in Southeast Asia.

    The ASEAN SOAR Together programme is also aligned with the ASEAN Strategic Action Plan for SME Development 2016-2025 that aims to transform SMEs from domestic players into globally competitive and innovative enterprises by 2025, as well as the ASEAN Economic Community Blueprint 2025 that recognises Information and Communications Technology (ICT) as a key driver in ASEAN’s economic and social transformation.

    More details of the ASEAN SOAR Together programme can be found at this link: https://www.aseanfoundation.org/call_for_application_asean_soar_together

  • OPEN!! OSAKA highlights prefecture’s vision as global business hub

    OPEN!! OSAKA highlights prefecture’s vision as global business hub

    The Osaka Prefectural Government hosted “OPEN!! OSAKA,” a comprehensive press tour showcasing the region’s international business environment and growth strategy. The programme included visits to Kansai International Airport, Osaka Prefecture’s Sakishima office, and Nakanoshima Qross, featuring high-level presentations and an interview session with Governor Yoshimura.

    Osaka’s Unique Edge in Global Competition
    “We want Osaka to be selected as a unique area, and also we have to create a distinct edge when compared to other major urban areas,” emphasised Governor Hirofumi Yoshimura. The Governor also highlighted how these advantages drive growth across multiple sectors, particularly in life sciences, exemplified by research institutions and medical industry development at Nakanoshima Qross. The region’s strength is further evidenced by robust international tourism, with Kansai Airport handling 18.92 million foreign passengers in 2024.

    EXPO 2025: Beyond Economic Impact
    While EXPO 2025 is projected to generate a ¥3 trillion economic impact, Governor Yoshimura emphasised its broader purpose, “The Expo in general is not a profit-making project. We are supposed to provide solutions to global challenges and global issues.” The Expo’s wooden ring structure symbolises diversity and unity. “We will have to think about how important human lives are… providing solutions to world issues,” he added.

    Manufacturing Powerhouse and Innovation Hub
    Osaka’s economic prowess was highlighted by Ms. Mayu Katakabe, Deputy Director General of Commerce, Industry, and Labor. The prefecture boasts 1.5 times more manufacturing establishments than Tokyo and 2.4 times higher shipment values, with particular strength in carbon neutrality and life sciences.

    Furthermore, the region leads carbon neutrality initiatives through collaboration among large corporations, SMEs, universities, and research institutes, hosting advanced technology development in hydrogen and storage batteries, including R&D centers for next-generation solid-state batteries. “We aim to achieve carbon neutrality by 2050 through cutting-edge technologies and collaboration with private companies,” Katakabe explained.

    Building on its heritage as a “town of medicine” and home to major pharmaceutical companies like Takeda and Shionogi, Osaka’s life sciences sector thrives through three major innovation hubs: Saito, Kento, and Nakanoshima Qross. The latter, opened in June 2024, creates a unique ecosystem where medical institutions, research institutes, companies, startups, academia, and the PMDA collaborate under one roof.

    Osaka is designated as a global startup hub city, alongside Kyoto and Kobe, and has fostered 128 university-originated startups in Osaka Prefecture. “By promoting cooperation with universities like Kyoto University and Osaka University, we are aiming to produce many active world-class startups from Osaka and Kansai,” Katakabe noted.

    Building Global Financial City Osaka
    Mr. Tetsuya Sakamoto, Senior Executive Director of Global Financial City Osaka, traced the region’s rich financial heritage: “About 400 years ago, the Nakanoshima area was Japan’s Wall Street, where rice markets, gold exchanges, and financial institutions were concentrated.” This history includes establishing the world’s first futures exchange in 1730.

    Governor Yoshimura’s Global Financial City initiative, launched in 2020, aims to develop Osaka as both a global city through finance and a frontrunner in financial innovation. The prefecture offers significant incentives, including zero corporate inhabitant and enterprise taxes for up to 10 years for foreign financial companies.

    “By attracting human resources, companies, and funds from home and abroad, we aim to foster next-generation industries through new technologies and innovations,” Sakamoto explained.

    Already, 22 financial companies, including BainCapital and Morgan Stanley MUFG, have established operations in Osaka. The prefecture’s designation as a special zone for finance and asset management businesses in June 2024 further reduces entry barriers through regulatory reforms aligned with global standards.

    Advanced Medical Innovation at Nakanoshima Qross
    Nakanoshima Qross was showcased as the centerpiece of Osaka’s medical innovation during the tour. This groundbreaking hub unites medical institutions, companies, startups, and support organisations under the Future Medicine Promotion Organization’s operation. The facility comprises three integrated centers – the Future Medicine MED Center, Future Medicine R&D Center, and Nakanoshima International Forum – designed to “practice,” “create,” and “share” future medicine.

    Dr. Masakazu Yagi and Dr. Kouichi Hasegawa demonstrated cutting-edge healthcare innovations, including an iPS cell-derived cardiomyocyte technology featuring a beating heart tissue patch. The CiRA Foundation’s presentation of automated iPS cell production technology showcased advances that have significantly reduced production costs and time, positioning Osaka at the forefront of regenerative medicine and genomic medicine.

    Gateway to International Visitors
    Kansai International Airport’s Terminal 1 Innovation Project, presented by Co-CEO Benoit Rulleau, will expand international passenger capacity from 12 million to 30 million annually. The upgrade includes Japan’s first walkthrough duty-free area and enhanced security systems processing 500 passengers per hour per lane. “We are getting ready for the Expo, not only for the traffic that we’ll have at that time, but also to welcome foreign dignitaries,” Rulleau noted, anticipating visits from prime ministers, government heads, and corporate CEOs.

    Osaka’s Vision for Global Leadership
    As Japan’s historically open commercial center, Osaka continues its tradition of international engagement while positioning itself as a premier global hub. The prefecture’s comprehensive development approach combines manufacturing prowess, technological innovation, financial services, and infrastructure development into a cohesive ecosystem for global business and innovation.

    Why OSAKA? Governor Yoshimura Explains the Five Strategic Advantages
    Governor Yoshimura’s presentation detailed Osaka’s five strategic advantages, captured in the acronym “OSAKA”

    • OPENNESS: A rich history of international commerce and collaboration
    • SMART INVESTMENT: Cost-effective business environment offering affordable office space and high-quality talent compared to other Asian cities
    • ACCESSIBILITY: Strategic gateway connecting 76 cities worldwide through a 24/7 international airport
    • KEY TO JAPAN: Future growth engine hosting EXPO 2025
    • ASSISTANCE: Comprehensive support through the Osaka Business and Investment Center (O-BIC) and one-stop consultation services
  • 4 biggest mistakes drivers make after an accident and how to avoid them

    4 biggest mistakes drivers make after an accident and how to avoid them

    Road accidents continue to be a major concern in Malaysia. Between January and October 2024 alone, Malaysia recorded over 530,000 road accidents, resulting in 5,364 fatalities. If this trend continues, the total number of accidents could surpass the 598,635 accidents reported in 2023.

    Given these alarming statistics, knowing what to do after an accident can make a significant difference. Being prepared helps prevent unnecessary stress, ensures a smoother claims process, and protects your rights.

    On that note, Liberty General Insurance would like to share the four biggest mistakes drivers make after an accident.

    Mistake 1: Failing to Contact Their Insurer First
    Delayed notification makes it difficult to verify accident details and increases the risk of penalties for late reporting to authorities.

    Mistake 2: Engaging Accident Touts / Towing Syndicates / Unscrupulous Middlemen
    Falling for persuasive talk and authorising unethical operators to handle their vehicle which leads to complicated procedures, inflated costs, and substandard repairs.

    Mistake 3: Forgetting to Collect Key Evidence
    Photos of the scene, third-party information, witness details, and vehicle damage are essential but often overlooked in chaos following an accident.

    Mistake 4: Providing Conflicting Statements and Admitting Fault Too Quickly
    In the aftermath of an accident, confusion can lead to inconsistent accounts given to the insurer, police, or medical professionals. These inconsistencies can contribute to guilt or nervousness and often lead drivers to admit faults prematurely.

    The mistakes above can negatively impact your claim, reducing your compensation or even voiding your coverage.

    So, what to do after an accident?

    1. Don’t Panic: Stay calm and contact your insurer immediately for hassle-free roadside assistance services.
    2. Beware of Unauthorised Tow Trucks & Middlemen: Only engage approved towing services to avoid unnecessary complications.
    3. Gather Evidence: Take photos, note details, and collect witness statements.
    4. Opt for Insurer-Approved Repairs: This ensures guaranteed workmanship and warranty for your vehicle.
    5. File a Police Report Promptly: Reporting the accident within 24 hours helps ensure a smooth claims process and prevents potential disputes.

    Managing the Aftermath with Confidence

    Navigating an accident can be overwhelming, but with Liberty General Insurance’s Vehicle Accident Management (VAM), the process becomes much simpler. As part of Liberty’s Motor Claims Service, VAM ensures fast, efficient claims handling—from damage assessment to resolution—so you experience less stress and fewer delays.

    Here’s how Liberty’s claim centre can help simplify the claims process:

    1. Authorised Towing Services: Safe, reliable, and insurer-approved towing to the assessment centre or preferred repairers.
    2. On-the-Spot Damage Assessments for Third-Party Property Damage (TPPD) Claims: Third-party claimants can now bring their vehicles to Liberty’s Vehicle Assessment Center for immediate assessment of damages.
    3. Fast-Tracked Third-Party Claims: Liberty’s experienced loss adjusters will assess damages on-site and determine repair costs without delays. It also reduces waiting time where third-party claims can be attended to immediately.
    4. Instant Windscreen Repairs & Replacements: On-site specialists provide same-day repairs or replacements, as well as quick inspection, documentation, and processing to minimise disruptions.
    5. Expert Repairs: Repairs at insurer-approved workshops with guaranteed workmanship and warranty.
    6. Faster Approvals & Transparent Claims Process: Advanced claim assessment tools help expedite approvals for various motor claims, including Own Damage, Express Claims, Third-Party Property Damage (TPPD), and Windscreen Claims. There will also be expert guidance to prevent unnecessary admissions or complications during the claims process.

    Being prepared and taking the right steps after an accident can make a huge difference in ensuring a smooth resolution. Staying calm, gathering evidence, and working with trusted service providers can help protect your interests and speed up the recovery process.

  • Shopee expands range of Shariah compliant financial services with Takaful IKHLAS

    Shopee expands range of Shariah compliant financial services with Takaful IKHLAS

    Leading digital payments and financial services provider SeaMoney, has partnered with Takaful Ikhlas General Berhad (Takaful IKHLAS) to offer Motor Takaful protection on the Shopee app. The latest addition to Shopee’s growing suite of digital insurance and takaful offerings, IKHLAS Private Car Comprehensive Plus Takaful, aims to provide holistic, Shariah compliant motor takaful protection to users.

    IKHLAS Private Car Comprehensive Plus Takaful provides the following coverage:

    • Third party bodily injury and death;
    • Third party property loss or damage;
    • Loss or damage to your own vehicle due to accidental fire or theft; and
    • Loss or damage to your own vehicle due to accidents.

    Additionally, participants can enjoy complimentary benefits that include:

    • Waiver of Compulsory Excess for Unnamed Driver
    • Complimentary Personal Accident cover for Participant
    • Transportation Fee Reimbursement

    IKHLAS Private Car Comprehensive Plus Takaful also provides complimentary roadside assistance with 24-Hour Bantuan IKHLAS Road Assist. This includes a 24-Hour Accident and Breakdown towing service that also covers Singapore, South Thailand, and Brunei within a 25km radius of the Malaysian border, as well as locksmithing and battery delivery services.

    In conjunction with the launch of IKHLAS Private Car Comprehensive Plus Takaful, Shopee is offering an RM15 voucher on top of a 10% discount for all Takaful IKHLAS insurance and takaful products.

    Here’s how you can purchase IKHLAS Private Car Comprehensive Plus Takaful on Shopee:

    Step 1: From the Shopee app home page, access the “Finance” circle, located right below the search bar. Once in the Finance page, click on “Insurance”.

    Step 2: Here, click on “Car” and proceed to fill in your vehicle details to receive an insurance quotation.

    Step 3: After receiving your quotation, select your preferred IKHLAS Private Car Comprehensive Plus Takaful and proceed to complete your purchase.

     

  • Global Survey Reveals Trust Deficit in Tax Systems, Including in Malaysia

    Global Survey Reveals Trust Deficit in Tax Systems, Including in Malaysia

    A groundbreaking global survey, Public Trust in Tax 2024, revealed that while most taxpayers believe in the principle of paying taxes as a contribution to society, trust in how governments utilise tax revenues remains low. Conducted by the Association of Chartered Certified Accountants (ACCA), the International Federation of Accountants (IFAC), and the Organisation for Economic Co-operation and Development (OECD), the survey gathered responses from over 10,000 individuals in 26 countries, including Malaysia.

    The survey underscores a significant gap between the theory and practice of tax systems worldwide:

    • Taxes as a Contribution: 52% see taxes as a contribution to the community, while 25% disagree.
    • Public Good: Only 33% of global respondents feel tax revenues are spent for the public good, while 46% disagree.
    •  Fair Return on Taxes Paid: Just 32% believe public services and infrastructure provide a fair return for their taxes, while 50% disagree.

    Helen Brand OBE, chief executive of ACCA, said: “Trust in tax systems is crucial for sustainable development and prosperity, and the findings of this survey highlight the challenges that many governments across the world face in building it. We look forward to using this important work to engage with policymakers, tax authorities and civil society to drive evidence-based policy initiatives to build effective and trusted tax systems.”

    Commenting on the finding that tax accountants are the most trusted source of information on tax, and politicians the least, Lee White, CEO of IFAC, said: “Consumer and investor protection is the foundation for economic prosperity, which aligns with building trust in the tax ecosystem. As the survey confirms, and in line with previous editions, professional tax accountants are the most trusted source of tax information globally. This trust places an enormous responsibility on our profession to act with integrity, to bridge the gap between governments and taxpayers, and to uphold the highest standards of ethics.”

    Manal Corwin, Director of the OECD Centre for Tax Policy and Administration, said: “We are pleased to join with ACCA and IFAC on this key research. The findings in this report highlight that support for the fiscal contract remains strong in theory, but it’s not being delivered in practice for many. We can use these findings to identify how to rebuild trust in both the theory and practice of tax across the globe.”

    Malaysia’s results revealed more optimism than many other countries in the survey, though challenges persist:

    • A Positive Contribution: 56% of Malaysians believe taxes are a contribution to the community, above the global average.
    • Spending for Public Good: 43% of Malaysian respondents agree tax revenues are spent for the public good, outperforming the global average but leaving room for improvement.
    • Fair Return: 40% of Malaysians feel they receive a fair return in public services and infrastructure for the taxes they pay, compared to the global average of 32%.
    • Ease of Compliance: Malaysians rank tax processes as relatively efficient, with 60% saying it is easy to file returns and make payments, surpassing the global average of 52%.
    • Trust in Accountants: Malaysian tax accountants are the most trusted globally, with an 80% trust rating, reflecting a high level of confidence in the profession.

    Andrew Lim, Portfolio Head of ACCA Maritime SEA, remarked, “Malaysia’s stronger-than-average results highlight the potential for further trust-building measures. Transparency, fairness, and engagement remain vital to strengthening the fiscal contract.”

    Despite relatively positive perceptions, concerns about corruption and the equitable distribution of tax burdens persist in Malaysia, mirroring broader regional and global trends. Addressing these issues will be key to fostering greater public trust in tax systems.

    The full report, Public Trust in Tax 2024, is available at ACCA’s website: https://www.accaglobal.com/gb/en/professional-insights/global-economics/public-trust-tax-2024.html

  • SC’s Guidelines on Technology Risk Management Take Effect Today

    SC’s Guidelines on Technology Risk Management Take Effect Today

    The Guidelines were initially released in August 2023 for capital market entities to be familiar with risk management practices, which now expand beyond cyber security to include technology risks, among others.

    The revised Guidelines emphasise the significance of strengthening operational reliability, security and resilience against technology disruptions. The Guidelines also set out the SC’s expectations on risk management practices to be adopted by industry.

    The key areas covered include ‘change management’ process, third party service providers, reporting requirements, technology audit, board oversight and accountability over technology risks.

    The CrowdStrike outage highlights the vulnerability of our digital infrastructure and the widespread impact such incidents can have on organisations. It also emphasises the importance of regulations like the Guidelines in strengthening operational resilience practices.

    In light of this incident, it is imperative that all capital market entities recognise the importance of observing the Guidelines. This not only protects against immediate technology risks, but also builds a resilient, secure, and ethical technological landscape for the future.

    This initiative underscores the SC’s ongoing efforts to strengthen Malaysia’s capital market and investor confidence. The SC has updated various related guidelines today following the implementation of the Guidelines. The SC has also made available a list of updated Frequently Asked Questions (FAQs) on the Guidelines to provide further clarity to capital market entities.

    The revised Guidelines are available at https://www.sc.com.my/regulation/guidelines/cyber-risk-and-technology-risk .