Inovatif

Category: Nation

  • ROOMIE launches Malaysia’s first integrated payment gateway for hotels

    ROOMIE launches Malaysia’s first integrated payment gateway for hotels

    ROOMIE has launched Malaysia’s first integrated payment gateway built specifically for the hotel and tourism industry. The solution lets hotel guests pay directly for services from room bookings, room service, laundry and on-demand entertainment and is processed without leaving their preferred chat or booking channel. It is now live across the app for key travelers from: China, India, Korea, Indonesia, Thailand and the Philippines.

    Built directly into the guest journey, the new gateway reduces payment friction, lifts transaction conversion for in-hotel payments by 40%, compared to industry cart abandonment at 80%. The latest payment gateway allows all travellers to engage in the language they are comfortable in, as well as the payment method they are familiar with.

    “This removes the hassle of currency conversion and letting guests pay through the platforms they already use. Our goal is to help hotels improve transaction conversion, reduce abandoned orders, and unlock more opportunities for upselling,” said CS Goh, Chief Executive Officer of ROOMIE.

    ROOMIE’s payment gateway supports regional e-wallets and payment methods familiar to tourists including Alipay for China and Southeast Asia, UPI for India, TrueMoney and Line Pay for Thailand, and GCash for the Philippines.

    The launch comes as China and India remain key source markets for Malaysia’s tourism industry. China recorded 1.4 million visitor arrivals during the first quarter of 2026. India delivered more than 1.5 million visitors in 2025, ranking among the country’s top five international source markets, with a target of 2.1 million visitors this 2026.

    Beyond payments, ROOMIE enables hotels to manage bookings, payments and guest interactions directly through social media. This reduces the friction of traditional credit card checkout and cutting cart abandonment.

    Guests can pay for snacks, beverages and on-demand movies without leaving the chat. Orders are only processed once payment is completed. This helps hotels minimise cancellations and no-shows.

    ROOMIE’s platform also supports mobile check-in and check-out, consolidating guest communications across WhatsApp, Facebook and hotel CRMs into a single interface. It secures every chat, profile and payment with institutional-grade compliance. This helps hotels maintain consistent service across shift changes.

    “Every additional step between a guest deciding to purchase and completing that purchase creates hassle and frustration that can lead to a failed transaction,” said June Yap, Vice President, Business Development & Strategic Partnership at ROOMIE.

    “By simplifying the process, hotels can make it easier for guests to say yes to the services they want, while giving operators a more effective way to generate additional revenue,” Yap further added.
    From a decade of experience in providing hospitality solutions and services for the hotel industry across 100 hotels across Malaysia, Thailand and Vietnam, ROOMIE has delivered the following results:

    • Guest Engagement: Engaged 5.8 million guests on behalf of hotels and gained invaluable experience in guests’ engagement
    • Automation: has processed and automated 3.6 million orders and requests from guests for F&B, housekeeping, maintenance, reservation and sales
    • AI: Invested in training and building the skills, knowledge and agentic capabilities of ROOMIE AI for Hotels
    • Reduced booking abandonment: ROOMIE chat-based booking process sees average abandonment of less than 56% compared to 84% in hotel booking sites
    • Efficient Mobile Check In: City Business hotel solved the check-in rush at the lobby with more than 30% mobile check-in conversion.
    • Positive Ratings: 4 stars business hotels see 101% number of online reviews in the 6 months period since using ROOMIE
    • Positive Ratings:Family resort hotel sees 76% increase in positive guest reviews and direct booking with shared discount vouchers within 1 months of strategy execution

    ROOMIE has also achieved an ISO security certification for data protection and information security, addressing hotel concerns around compliance with Malaysia’s Personal Data Protection Act (PDPA) and the safeguarding of guest data.

    ROOMIE aims to double its current base of 100 hotel clients across Malaysia, Thailand and Vietnam over the next 12 months.
    The company has recently signed a contract with a hotel group covering approximately 1,800 rooms, one of the largest single room volumes transacted by a hotel technology provider in Malaysia, well above the industry-typical 100- to 200-room deal.

    Some of ROOMIE’s hotel clientele includes brands such as: St. Giles, Wyndham, Hard Rock, Frasers & Resorts World.

  • Malaysia’s RM35 billion bet on becoming a global meetings hub

    Malaysia’s RM35 billion bet on becoming a global meetings hub

    The latest International Congress and Convention Association (ICCA) GlobeWatch Country and City Rankings 2025 has ranked Malaysia 32 out of 142 ICCA-qualified destinations globally, while Kuala Lumpur ranked 29th worldwide with 73 qualifying meetings in a year when competition among Asian meetings destinations intensified.

    Robert Hatton-Jones, Deputy General Manager of the Kuala Lumpur Convention Centre, sees the ranking as more than a statistic. “The ICCA rankings are an important endorsement of Malaysia’s ability to deliver world-class international association meetings that create lasting value beyond the event itself. Every congress brings together global experts, researchers, policymakers and industry leaders, creating opportunities for knowledge exchange, collaboration, and economic growth,” said Robert.

    Malaysia’s business events sector generated an estimated RM4.07 billion in economic impact from 393 business events in 2025, according to the Malaysia Convention & Exhibition Bureau (MyCEB). That momentum has continued into 2026: at Malaysia Business Events Week 2026 in August, Tourism, Arts and Culture Minister Datuk Seri Tiong King Sing said MyCEB spearheaded 194 business events nationwide in the first half of the year, attracting more than 341,000 delegates and generating an estimated RM 1.81 billion in economic impact. As of 30 June, MyCEB has also secured 416 international business events for the 2026-2030 period, projected to bring in RM8.27 billion and lift the sector’s cumulative economic impact to an estimated RM 34.97 billion by 2030.

    Kuala Lumpur Convention Centre alone accounted for a significant share of the 2025 total, welcoming 756,721 delegates, including 59,013 international delegates, and generating an estimated RM1.5 billion in economic impact for Malaysia.

  • AEON Bank enables Google Pay for Debit Card-i Android users

    AEON Bank, Malaysia’s first digital Islamic bank has enabled Google Pay for the AEON Bank Visa Debit Card-i, offering Android users greater convenience for swift, safe and contactless payments.

    Google Pay marks the latest addition to AEON Bank’s growing digital banking capabilities together with other robust features on its digital banking app, such as Neko Sensei, Neko Missions, AEON Bank Visa Debit Card-i, Savings Pot, DuitNow QR, JomPAY, Zakat and Takaful. Making each tap more rewarding, AEON Bank has also introduced a cashback campaign to encourage customers to discover the convenience of mobile payments and make Google Pay part of their everyday transactions.

    From 28th August to 30th September 2026, customers can enjoy cashback rewards by following a few simple steps*:

    • Connect your AEON Bank Visa Debit Card-i with Google Wallet on your Android device
    • Pay with Google Pay when shopping in-store or online
    • Enjoy 3% cashback on eligible purchases, up to RM30 per customer
    • Cashback will be credited upon settlement

    *Terms and conditions apply.

    Since May 2024, AEON Bank has continued to grow its suite of Shariah-compliant products and services, with a focus on creating a digital banking experience that is more intuitive and engaging for its customers. The integration of Google Pay further advances AEON Bank’s mission in offering secure and frictionless payment solutions that simplify customers’ cashless transaction needs.

    AEON Bank’s cloud native agility and AI optimisation, combined with the strength of its Shariah-compliant ethical banking solutions continue to fuel its commitment towards cultivating a more inclusive financial future for all, while fostering the growth of Malaysia’s digital economy.

     

  • Bursa Malaysia spotlights leading investor relations practices at inaugural IR Awards 2026

    Bursa Malaysia spotlights leading investor relations practices at inaugural IR Awards 2026

    Bursa Malaysia Berhad (Bursa Malaysia) held the inaugural Bursa Malaysia IR Awards 2026 on 4 September 2026 to recognise excellence in investor relations (IR) and encourage higher standards of transparency, engagement and market communication among public listed companies (PLCs).

    The Awards recognised 32 winners across eight main categories, celebrating PLCs and IR professionals who have demonstrated a strong commitment to investor engagement, market communication and corporate transparency.

    Delivering the keynote address at the Awards, Tan Sri Johan Mahmood Merican, Secretary General of Treasury, Ministry of Finance Malaysia, said effective investor relations is important in strengthening the quality and competitiveness of Malaysia’s listed companies.

    “By communicating openly and consistently with investors, public listed companies enable better-informed investment decisions and demonstrate their commitment to transparency and accountability. As we continue enhancing the competitiveness and quality of Malaysia’s listed companies, effective investor engagement will remain an enabler of long-term value creation and sustainable market growth,” he said.

    Dato’ Fad’l Mohamed, Chief Executive Officer of Bursa Malaysia, said, “There is considerable opportunity to strengthen investor relations capabilities across the market. As companies, markets and investor expectations become more sophisticated, effective investor relations goes beyond communicating performance. It helps investors understand how a company is positioned for the future.

    “The Bursa Malaysia IR Awards recognise companies and professionals who are setting a high standard for transparency, engagement and market communication. By spotlighting these practices, we hope to encourage more listed companies to strengthen their investor relations capabilities and help raise standards of investor engagement across the market.”

    Based on Bursa Malaysia’s research, only 32% of listed companies have a dedicated internal IR function, while 17% outsource the function and 51% operate without any formal IR structure. This highlights the opportunity to further strengthen investor relations capabilities and enhance issuer-investor engagement across the market.

    Bursa Malaysia has been building IR capabilities through IR4U, which provides practical guidance and learning opportunities for PLCs. Around 690 listed companies participated in the programme across 2024 and 2025.

    These efforts are complemented by MY Value Up, jointly introduced by the Securities Commission Malaysia and Bursa Malaysia, which encourages companies to strengthen fundamentals while articulating their strategies and priorities more clearly to the market. While the initiative focuses on 88 leading PLCs, its resources and opportunities are available to all listed companies.

    Malayan Banking Bhd was among the top winners, taking Best Company in IR, Best Financial Reporting and Best Large-cap Company in IR for Financial Services. Its President and Group CEO, Dato’ Sri Khairussaleh Ramli, was named Best CEO in IR, while Tenaga Nasional Bhd received Best Sustainability Communications.

    The Bursa Malaysia IR Awards 2026 winners were determined through a market-led evaluation involving local and international investors and analysts, supported by independent verification and Bursa Malaysia’s due diligence review.

  • Chin Hin Group tops out Ayanna Resort Residences, Bukit Jalil

    Chin Hin Group tops out Ayanna Resort Residences, Bukit Jalil

    Chin Hin Group Property (“CHGP”) has officially marked a major milestone in its residential portfolio with the successful topping out of Ayanna Resort Residences in Jalan Mas, Bukit Jalil. The structural completion of the project’s residential towers signals the transition into the final stages of construction, keeping the project firmly on track for handover in Q2 2027.
    Spanning two high-rise towers across 4.9 acres of freehold land—Block A (42 storeys, 333 units) and Block B (44 storeys, 491 units)—Ayanna Resort Residences comprises 824 units designed for modern, multi-generational living.

    The development has achieved a stellar 95% take-up rate prior to reaching its structural peak, reflecting strong market confidence and sustained demand for thoughtfully designed homes. In addition, this award-winning project has also earned the GreenRE Certification in recognition of its energy-efficient, environmentally sustainable design and green building practices, meeting the expectations of today’s sustainability-conscious homebuyers.

    With a Gross Development Value (GDV) of RM732.1 million, the project reinforces its position as a standout premium residential offering in the market.

    Reflecting on the milestone, CHGP Executive Director Chang Tze Yoong said, “Reaching the structural topping-out milestone of Ayanna Resort Residences marks a pivotal chapter for Chin Hin Group Property. The overwhelming 95% take-up rate reflects the trust homebuyers have placed in our commitment to quality, innovative layout concepts, and timely delivery.

    “We designed Ayanna Resort Residences with the warmth of Malaysian community living in mind, blending resort-style leisure with sustainable design and nature-inspired landscapes. As we celebrate this topping-out milestone today, we remain firmly committed to delivering a vibrant, sustainable sanctuary that families can proudly call home for generations to come,” Chang added.

    Following the completion of structural works, construction focus now shifts to architectural façade installation, exterior envelope finishing, electrical and mechanical (M&E) fittings, and interior unit fit-outs. In tandem, landscape construction across the 1.3-acre recreational park and interactive stream hub will also commence.
    CHGP remains steadfast in upholding rigorous quality control and safety standards as the project moves steadily toward completion and unit handover in Q2 2027.

  • MEA KL celebrates first year anniversary

    MEA KL celebrates first year anniversary

    Marriott Executive Apartments Kuala Lumpur (MEA KL) marks its first anniversary following its opening on 14 August 2025, reflecting on a year of welcoming guests from Malaysia and around the world while establishing itself as a residential-style base for extended stays in Kuala Lumpur.

    As the first Marriott Executive Apartments in Kuala Lumpur, the 353-room property is also the largest Marriott Executive Apartments in the APEC region. Over its first year, 75% of its guests have originated from the Asia Pacific region, reflecting its appeal among travellers seeking the flexibility and comforts of home while staying in the city.

    Since opening its doors, the property has welcomed a diverse range of guests, from business and long-stay travellers to leisure guests and families. Its spacious apartments feature fully equipped kitchenettes, in-room laundry facilities and dedicated living areas, giving guests the flexibility to maintain their routines while away from home.

    Marriott Executive Apartments’ extended-stay living concept is designed to offer the comforts of home, complemented by Marriott’s renowned hospitality and services. Located in the heart of Kuala Lumpur, the property also offers convenient access to the city’s key business, lifestyle and leisure destinations, making it well suited to those who want to live, work and explore at their own pace, whether they’re in KL on extended assignments, relocating or visiting for longer city stays.

    “Reaching our first anniversary is a meaningful milestone for the entire Marriott Executive Apartments Kuala Lumpur team,” said Grant Young, General Manager of Marriott Executive Apartments Kuala Lumpur. “Over the past year, we have had the privilege of welcoming guests from Malaysia and around the world, and seeing the property grow into a place where guests can genuinely feel at home has been incredibly rewarding. Our hosts have brought that experience to life through their care, dedication and personalised service. As we enter our second year, we look forward to building on this foundation and welcoming many more guests to Kuala Lumpur.”

    To mark its first anniversary, Marriott Executive Apartments Kuala Lumpur is inviting families to discover the city together with its Discover KL with 1st Anniversary Special, available for stays from 17 July to 31 December 2026. Designed for families looking for a comfortable city escape, the package includes a stay in a spacious apartment with a fully equipped kitchen and separate living and dining areas, daily breakfast for two adults and two children, late check-out until 2:00 PM subject to availability, complimentary access to the Kids Club and swimming pools, and an exclusive Petrosains Family Membership voucher for two adults and up to three children.

    MEA KL was recognised as a Green Hotel Certified 2025, reflecting its commitment to responsible and sustainable hospitality and continued efforts towards building a greener future.

    As it enters its second year, the property will continue to develop its extended-stay, dining and guest experiences. With residential comfort, thoughtful hospitality and personalised service at its core, MEA KL aims to give travellers a welcoming base from which to live, work and experience the city.

  • Pearl Global Business Awards 2026 to celebrate Penang’s leaders, industries and global impact

    Pearl Global Business Awards 2026 to celebrate Penang’s leaders, industries and global impact

    The Penang Convention & Exhibition Bureau (PCEB) is set to launch the inaugural Pearl Global Business Awards 2026, a prestigious, stateendorsed platform celebrating excellence, leadership and meaningful contributions across the key industries shaping Penang’s economic growth and global reputation. The Pearl Global Business Awards 2026 is an official recognition initiative by the Penang State Government, conceptualised by the Penang Convention & Exhibition Bureau (PCEB) and executed by TIN Media.

    The inaugural awards will take place on 14 December 2026, with the venue to be announced soon.

    The awards recognise influential leaders, organisations and changemakers whose contributions demonstrate impact, innovation, sustainability, inclusivity and leadership, while reflecting the ambition and transformation of Penang as a competitive regional and international business destination.

    The 2026 edition holds particular significance as it recognises the growth and transformation of Penang’s key industries over the past decade. It seeks to honour the businesses, institutions and individuals whose vision, resilience and contributions have helped strengthen Penang’s economy, enhance its global competitiveness and shape the state’s continued progress. The Pearl Global Business Awards will serve as a biennial platform to recognise excellence across Penang’s strategic development sectors, while promoting innovation, inclusivity, sustainability and global competitiveness, and positioning Penang as a regional and international hub of leadership and business influence.

    65 Award Titles Across 12 Strategic Sectors

    The inaugural Pearl Global Business Awards 2026 will feature 65 award titles across 12 strategic sectors:

    1. Investment & Trade
    2. Halal & Ethical Industries
    3. Sustainability & Green Innovation
    4. Technology & Innovation
    5. Women Empowerment & Gender Equality
    6. Youth Leadership & Development
    7. Digital Economy & Smart Solutions
    8. Infrastructure & Urban Development
    9. Social Impact & Community Harmony
    10. Leadership & Lifetime Excellence
    11. Hospitality, Tourism & Business Events
    12. Media, Communications & Public Visibility

    By bringing together leaders and stakeholders from business, industry, government, tourism, technology, sustainability, media and the wider community, the awards will provide a platform to celebrate achievements while strengthening connections across Penang’s diverse economic sectors. The initiative also reinforces Penang’s positioning as a state that values innovation, responsible growth, inclusive development, and global engagement. As the inaugural edition, the Pearl Global Business Awards 2026 aims to establish a legacy that can grow with Penang, recognising those who have contributed to the state’s journey while inspiring the next generation of leaders to take Penang forward.

  • Principal® and CIMB expand Signature Series with launch of first Shariah-compliant fund

    Principal® and CIMB expand Signature Series with launch of first Shariah-compliant fund

    Principal Financial Group® and CIMB Group Holdings Berhad (CIMB) via their joint venture Principal Asset Management Berhad (Principal), launches the Signature Dynamic Income Focus-i Fund (SDIFi) as the first Shariah-compliant fund in its Signature Series product suite.

    The suite, which also includes the Signature Dynamic Income Fund, Signature Dynamic Income & Growth Fund (SDIFi), and Principal Strategic Global Growth Fund, has surpassed RM2 billion (as of July 2026) in total assets under management.

    SDIFi is designed to provide investors with global diversification and portfolio resilience, while maintaining an income-focused approach. The Fund also incorporates a measured allocation to Shariah-compliant equities, offering the potential for long-term capital growth and diversified sources of return. Its global mandate provides the flexibility to identify opportunities across regions and issuers, rather than relying on a single market.

    All investments in the SDIFi are subject to rigorous Shariah screening and exclude businesses involved in non-permissible activities, including alcohol, gambling, tobacco and other sectors that do not comply with Shariah principles.

    “Investors across the region are increasingly looking for solutions that can help them navigate uncertainty while continuing to generate income and pursue long-term growth. As the first Shariah-compliant fund in our Signature Series, the Signature Dynamic Income Focus-i Fund expands the range of investment options available to our investors, combining global diversification with a flexible approach that can adapt to changing market conditions. We believe this makes it a compelling solution for those seeking to build wealth while remaining aligned with their values,” said Munirah Khairuddin, Chief Executive Officer and Head of Principal Asset Management Berhad.

    The Fund brings together Principal’s global investment expertise with CIMB’s Chief Investment Office advisory and market insights, supporting a disciplined approach to portfolio construction and investment decision-making.

    “CIMB is focused on offering savings, wealth, and protection solutions backed by deep insights and advisory to shape better solutions for our customers. Together with Principal, we continue to augment our comprehensive wealth ecosystem that enhances the growth, protection and legacy goals of our customers across ASEAN markets, which aligns with our purpose of advancing customers and society,” added Haniz Nazlan, Chief Executive Officer, Group Consumer Banking, CIMB.

  • Bursa Malaysia and FTSE Russell announce enhancements to FBMKLCI and FBM70 indices

    Bursa Malaysia Berhad (Bursa Malaysia) and FTSE Russell today announced enhancements to the methodologies of the FTSE Bursa Malaysia KLCI (FBMKLCI) and the FTSE Bursa Malaysia Mid 70 (FBM70) indices, following a public consultation conducted earlier this year. Implementation will take place in phases beginning 21 December 2026, in line with FTSE Russell’s index review schedule.

    The public consultation, conducted from 31 March 2026 to 24 April 2026, indicated broad support for the proposed enhancements among asset owners, asset managers, brokers and other market participants. Following a comprehensive review of feedback received and subsequent further engagements with key stakeholders, Bursa Malaysia and FTSE Russell have confirmed the following changes.

    • FTSE Bursa Malaysia KLCI (FBMKLCI): The FBMKLCI will be expanded from 30 to 50 constituents, increasing its representation of MAIN Market capitalisation from approximately 60% to 70%, based on simulations using June 2026 data.
    • FTSE Bursa Malaysia Mid 70 Index (FBM70): Following the expansion of the FBMKLCI, the FBM70 will be reduced from 70 to 50 constituents and renamed to FTSE Bursa Malaysia Mid Cap Index (“FBMMCAP”). The FTSE Bursa Malaysia Top 100 Index (“FBM100”) will remain unchanged at 100 constituents.

    Dato’ Fad’l Mohamed, Chief Executive Officer of Bursa Malaysia, said: “Malaysia’s equity market has evolved considerably over the years, with growth sectors gaining scale and prominence alongside established sectors. By increasing representation across sectors and companies, the enhanced FBMKLCI will provide a broader reflection of Malaysia’s economic landscape while preserving the relevance investors expect from our flagship benchmark. It will also increase the visibility of a wider range of Malaysian companies and ensure the index continues to evolve alongside the market it represents.”

    Gerald Toledano, Group Head of Equity and Multi Assets at FTSE Russell, said: “The enhancements to the FBMKLCI represent an important step in ensuring Malaysia’s flagship benchmark remains representative, investable and aligned with the needs of domestic and international investors. The strong support received during the consultation process underscores the importance of maintaining benchmarks that keep pace with market developments. We look forward to working closely with Bursa Malaysia and market participants to support a smooth transition and implementation of these changes.”

    Based on simulations using data as at end June 2026, the expanded FBMKLCI would include representation from the Technology, Energy, and Real Estate Investment Trusts (“REITs”) sectors for the first time, while moderating concentration in the Financial Services sector. Actual constituent and sector composition at implementation will depend on constituent eligibility at the relevant review dates.

    The FBMKLCI enhancement will be implemented through a phased approach, a well-established practice that FTSE Russell has applied successfully in major index transitions globally. This approach supports an orderly transition, helping to reduce concentrated trading flows, minimise market impact, and facilitate portfolio rebalancing by market participants.

    Accordingly, the implementation will be carried out as follows:

    • Phase 1 (effective 21 December 2026): The 20 new constituents will be added to the FBMKLCI at 50% of their final index weight.
    • Phase 2 (effective 21 June 2027): The 20 new constituents will reach 100% of their final index weight, completing the transition to the enhanced FBMKLCI.

    The number of constituents in the FBM70 will be reduced from 70 to 50 on 21 December 2026 in conjunction with the index review. All constituent changes will take effect on that date.

    The expansion of the FBMKLCI marks the first change to its methodology since July 2009, when the benchmark transitioned from a 100-constituent index to its current composition of 30 constituents to optimise index replication and liquidity for institutional investors. The latest enhancements ensure the benchmark continues to evolve with the market.

  • Affin Bank and BCA collaborate to expand regional cardholder privileges

    Affin Bank and BCA collaborate to expand regional cardholder privileges

    AFFIN Group (AFFIN/Group) enters into a cross-promotion agreement with PT Bank Central Asia Tbk (BCA) of Indonesia to provide reciprocal lifestyle and merchant privileges for AFFIN Credit Cardholders and BCA Credit Cardholders.

    The agreement creates a strategic platform for both banks to deliver greater value and exclusive lifestyle privileges to their customers. Through this collaboration, customers can enjoy specially curated benefits such as exclusive discounts, complimentary gifts, upgrades, preferential pricing and priority access across a wide range of lifestyle experiences, including concerts, hotels, dining, department stores and other selected merchants.

    Under the arrangement, BCA Credit Cardholders will enjoy special benefits when making payments with BCA Credit Cards at merchants designated by AFFIN, while AFFIN Credit Cardholders may receive privileges when making payments at merchants designated by BCA.

    Hendra Lembong, President Director of BCA, said, “We are delighted to partner with AFFIN on this strategic cross-promotion. This collaboration reflects our vision of creating a more integrated ASEAN banking ecosystem, where seamless access to lifestyle privileges and services enhances the overall customer experience. By extending BCA’s cardholder benefits beyond Indonesia, we are not only enriching our value proposition but also opening new avenues for our customers to enjoy curated privileges across borders.”

    President & Group Chief Executive Officer of Affin Bank Berhad, Datuk Wan Razly Abdullah, said, “We are excited that this marks the beginning of a strategic collaboration, creating a virtual bridge between Malaysia and Indonesia through the integration of our financial services and customer support networks. We believe this partnership will continue to evolve, enabling AFFIN (Malaysia) and BCA (Indonesia) to jointly develop and introduce enhanced, value-added products and services that better serve our customers in both markets.”

    Both parties will coordinate the implementation of the cross-promotion programme, including the development and publication of promotional materials through their respective official media channels. All promotional materials and participating offers will be subject to mutual agreement, prior approval and applicable laws and regulations in each country.

    Details of participating merchants, offer mechanics and customer eligibility will be announced progressively through AFFIN official channels once finalised by both parties. The exclusive campaign will officially commence on 20 August 2026.