Thursday, 6 August 2026 Stay informed. No noise.

RAM BCI: Businesses still pessimistic about their three-month outlook in 2Q 2025

The RAM Business Confidence Index (BCI) dropped further to 40.0 in 2Q 2025 (1Q 2025: 41.1). This marks the second consecutive quarter of negative sentiment on business prospects, which aligns with the rapidly escalating risks in global trade stemming from rising US protectionism policy. Three out of five sub-indices declined Q-o-Q, namely sales, capital investment and capacity utilisation.

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Consistent with the overall cautious and subdued business outlook, rising cost of doing business remains the most pressing issue, with 80% of firms citing it as top concern. More competition and weak economic conditions also pose significant hurdles, with 63% of firms identifying them as key challenges. The share of firms citing supply chain issues also jumped 11 percentage-points to 40% in this survey.

Impact of US tariffs under spotlight

A special focus for this quarter’s survey, which was conducted from 29 May 2025 to 28 June 2025 polling 33 firms, was the impact of the US tariffs on Malaysian goods. Around two-thirds of firms surveyed anticipate a negative impact from these tariffs, of which a significant 27% of firms expect a major negative impact, with firms anticipating moderate and minor impact each at 18%. Sales and revenue topped the list of business aspects likely to be hit, followed by profit margins, supply chains and cash flow.

In response, firms are mainly adopting cost-related strategies to mitigate tariff impacts. About 42% are focusing on cutting operational expenses, while 39% are adjusting pricing strategies to remain competitive.

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Demand for government support
Businesses are calling for more assistance from the government, especially in terms of better access to financing and working capital. Grants and direct subsidies are equally in demand to help offset the challenges posed by trade tensions.

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The latest RAM BCI survey highlights the growing pressures Malaysian businesses face from rising costs, intensified competition and external trade disruptions such as US tariffs. Chris W.K. Lee, RAM Holdings Berhad Group CEO and Executive Director said, “While businesses remain cautious, it is encouraging to see that companies are still investing and hiring. It is crucial that government and industry stakeholders work together to respond to the new challenges for businesses to survive and thrive.”

Hong Leong Bank launches next-generation branches for enhanced customer experience and interpersonal connection

As part of its bank-wide transformation plan, of Hong Leong Bank’s (HLB or the Bank) has unveiled the latest chapter in its ambitious branch transformation initiative with the unveiling of its next-generation branches.

These include reimagined flagship branches in Old Klang Road, Cheras, and Kota Damansara, alongside a renewed branch in Cheng, Melaka. This comprehensive branch transformation builds on the success of the iconic Light Street branch in Penang launched exactly one year ago and the innovative Meet @ HLB concept introduced in Eco Majestic, Semenyih early this year.

In a resounding testament to its innovative branch banking approach, HLB has also been awarded the Best Branch Transformation Initiative in Asia Pacific 2025 award by The Asian Banker. This prestigious recognition underscores the Bank’s leadership in redefining the physical banking experience and its unwavering commitment to customer-centricity.

Kevin Lam, Group Managing Director and CEO of HLB, commented on the Bank’s strategic imperative to transcend branch banking model, as HLB works towards becoming the Best Run Bank in Malaysia.

“As a Digital Bank Plus Much More, we’re reimagining our physical branches as a “one-stop centre”. Here, you can address all your financial needs, from setting up your children’s first savings account to comprehensive legacy planning and supporting your business growth with SME loans and green financing. We’re also collaborating with other Hong Leong Financial Group companies to offer an extended range of products and services, including comprehensive insurance services and advisory centers, ensuring all your banking needs can be met under one roof. This creates a truly hybrid banking model, where our physical presence amplifies our digital capabilities by serving as centers for complex financial advisory, in-person portfolio management, and relationship building.”

To achieve this excellence in efficiency and customer experience, HLB’s reimagined branches are meticulously designed to foster an inviting, warm, and friendly atmosphere, where comfortable interiors encourage meaningful conversations about customers’ financial futures.

“This is where human connection truly matters most,” Lam added. “Crucial interactions, such as wealth advisory, insurance planning, and in-depth discussions about business growth, require a high degree of trust, empathy, and tailored advice. These new spaces are crafted to facilitate those private, conducive environments, because trust cannot be transacted; it must be built through genuine human interaction.”

Each branch within HLB’s comprehensive network is tailored to its local demographic, ensuring customers receive the most seamless, relevant, and accessible banking experience possible. The reimagined flagship branches now include a dedicated Priority Banking Center, which offers a private and inviting environment for customers.

Similarly, for the Bank’s business and corporate clients, these branches serve as vital community hubs, facilitating essential in-person discussions for business owners seeking financing, navigating uncertainties, or bespoke advisory services, reinforcing the invaluable human connection and dedicated partnership that empowers their growth.

The four branches launched by HLB are just the first in a series of renewed branches that will be rolled out in the near future, as the Bank looks to further enhance its branch banking network and provide a seamless banking experience for its customers.

FedEx empowers APAC businesses to navigate global trade shifts

Federal Express Corporation is helping businesses across Asia Pacific navigate an evolving trade landscape marked by tariff-induced uncertainties and heightened customs complexity. FedEx has been conducting webinars to help its customers stay agile in managing regulatory changes and responding to shifting trade environments. The response to its latest webinar series demonstrates the need for guidance within the business community. Over 6,500 participants registered from across the region.

The company’s role as experienced trade facilitators gives it a front-row seat to gauge sentiment in the business community:

  • One third (29%) of respondents attending FedEx webinars are not planning on changing their supply chain strategy.
  • More than half (52%) are considering supply chain diversification over the next 12 months to better adapt to global trade uncertainty.
  • A fifth (19%) are actively pursuing such plans.
  • Businesses have identified ongoing tariff uncertainty (41%) and increasing costs (29%) as both the drivers’ and key barriers to supply chain diversification.

These insights underscore the growing importance of leveraging best practices and the expertise of trade experts to tackle customs challenges and enhance supply chain resilience.

“Resilience has become a strategic imperative in a trade environment of constant transformation through shifting regulations, changing trade flows, and digital disruption,” said Salil Chari, senior vice president of Marketing & Customer Experience for Asia Pacific at FedEx. “While many are adopting a ‘wait and see’ approach before making major strategic changes, the most future-ready businesses will be those that invest in flexibility, embrace innovation, and rely on trusted partners to stay ahead of change.”

Best Practices for Seamless Customer Experience Supported by FedEx’s Comprehensive Suite of Services

Amid ongoing regulatory uncertainty, businesses need to be better equipped to navigate increasing complexity. By leveraging the FedEx comprehensive suite of services, including digital trade tools and tailored solution guides, businesses can minimize delays, avoid unexpected costs and maintain operational efficiencies.

1.Rely on Expert Guidance

  • Regularly check for expert guidance on tariffs, customs policies, and required documentation through reliable sources like the FedEx U.S. Tariff Hub.
  • Access FedEx Trade Solutions for personalised trade consulting, advisory solutions for immediate challenges, and managed solutions for ongoing compliance and regulatory needs

2. Gather Essential Information for Seamless Clearance

  • Provide Clear and Accurate Product Descriptions: Include specific details such as material composition, intended use, quantity, and country of manufacture.
  • Use the Correct HS Codes: Ensure the appropriate Harmonized System (HS) codes are included in all shipping documents. Customers can leverage the enhanced HS code feature in FedEx Ship ManagerTM at fedex.com powered by the latest AI technology to improve compliance.
  • Include Manufacturer Identification Code (MID): For certain shipments, particularly textiles and apparel, provide the MID code on both the Air Waybill and commercial invoices to ensure smooth customs clearance.
  • Prepare for Formal Entry Requirements: Ensure the consignee’s Employer Identification Number (EIN) or Social Security Number (SSN) is included for formal entry shipments to avoid delays or returns.

3. Leverage Tailored Digital Trade Tools

  • Utilise tools such as FedEx Global Trade Manager to estimate duties and taxes, identify applicable tariffs, and access essential trade resources.
  • Take advantage of Electronic Trade Documents to electronically submit data, enabling paperless processing and accelerated customs clearance with reduced delay risks.

4. Select a Reliable Logistics Expert with a Robust Global Network

  • Customers can leverage the comprehensive FedEx portfolio of day-definite parcel and freight services that balance speed with competitive pricing to support their business growth. With its one-stop solution, designed to handle everything from single packages to large pallet or container shipments.
  • FedEx also continues to invest in infrastructure to support regional trade. In addition to its strong intra-Asia network, the recent launch of a direct Singapore-Anchorage flight improves transit times between Southeast Asia and the U.S., offering faster delivery options for businesses in the region. FedEx also launched a new flight connecting its Asia Pacific Hub in Guangzhou, China to Bangalore, India and onwards to Liege and Paris in Europe in November last year. The flight operates five times per week to enhance intra-Asia and Europe connectivity.

As global trade dynamics shift, FedEx trade expertise, industry-leading customs clearance capabilities, and game-changing digital solutions, empower its customers to navigate customs complexities with confidence and seize new opportunities.

To stay informed of the latest tariff policy changes and access FedEx’s latest solutions and support, businesses are encouraged to explore the FedEx U.S. Tariff Hub and contact their local FedEx representative for personalised support.

 

CelcomDigi’s flagship retail store empowers Malaysians to realise connected living

CelcomDigi Berhad (CelcomDigi) launched Life, its new flagship physical stores that mark a bold step forward in retail innovation. Located at The Gardens Mall and Sunway Pyramid, these Life stores are designed as experiential hubs for customers to easily discover, experiment with and own the very latest in connected technology.

The Life stores are built for discovering the latest in connected living. It caters to diverse customer segments regardless of age or tech know-how, from content creators on the move, to a busy parent building a smart home, a wellness tech enthusiast, or one just starting their connected journey.

CelcomDigi’s Chief Executive Officer Datuk Idham Nawawi said, “Our retail transformation is a testament of our strong commitment to deliver exceptional service to our customers, every day. Malaysians continue to value the ability to touch, feel, and explore — and we are meeting this need through a bold, immersive retail experience with the technologies that are shaping our future.

“Our flagship Life stores bring together the best in connected technology and content all in one experiential space for customers to comfortably discover and adopt smart solutions for everyday living. Working with visionary partners like Samsung and Disney, this concept reflects our commitment to make connected living more accessible, and to being a brand that Malaysians can trust and rely on in this age of digital-everything.”

A next-gen retail experience: The best of technology and content, made better with CelcomDigi
Spanning 3,500 square feet, the Life stores feature a vibrant ecosystem of over 20 partners and introduces a unique “store-within-a-store” experience. This is a first in Malaysian telco retail, where two global household brands, Samsung and Disney, have dedicated experiential zones that give customers a firsthand feel of the best in smart tech and content.

The Stage
This exclusive collaboration with Samsung showcases the brand’s latest innovation, including lifestyle-focused wearables, smart appliances and fitness tech. Customers can interact with the products and make instant purchases via the ‘Endless Aisle’, a wall-sized interactive screen that enables seamless online ordering, payment, and home delivery.

Pixar Connect Lounge, The Gardens Mall and Marvel Connect Lounge, Sunway Pyramid
Designed in partnership with Disney, the Pixar Connect Lounge is a family-focused space inspired by Toy Story and Marvel and tablets pre-loaded with interactive activities and apps inspired by Disney stories, along with merchandise from DisneyStore.asia

Throughout the grand opening weekends of 16 to 20 July 2025 (The Gardens Mall) and 23 to 27 July 2025 (Sunway Pyramid), customers will enjoy exclusive discounts on selected accessories, purchase with purchase promotions from as low as RM1, limited-time bundle deals and free gifts for the first 100 customers at each location. CelcomDigi customers can enjoy 15% off purchases on Samsung’s Endless Aisle, and a rewarding 30% off if they are a CelcomDigi customer with a Samsung device contract.

CelcomDigi’s retail ecosystem now spans over 10,000 touchpoints, consisting of over 50 CelcomDigi branded stores, over 300 partner-operated CelcomDigi Express stores, and thousands of modern and open trade channels. Together with the company’s online store and mobile apps, CelcomDigi now operates one of Malaysia’s largest retail networks for digital products and services.

Chin Hin Group Property expands Klang Valley landbank with RM52 Million Segambut land acquisition

Chin Hin Group Property Berhad (CHGP or the Group) announces that its wholly-owned subsidiary, Chin Hin Property (Segambut) Sdn Bhd (CHPS), has entered into a Sale and Purchase Agreement (SPA) with New York Empire Sdn Bhd (NYESB) and Kar Sin Bhd (Kar Sin) for the acquisition of a strategically positioned 6.49-acre parcel of freehold land located in Segambut, Kuala Lumpur, for a cash consideration of RM52 million.

This acquisition transitions from a previous joint development agreement signed in April 2024, providing CHGP full ownership and development rights. Originally planned as a collaborative development between CHGP and Kar Sin, the land will now be independently developed by CHGP into a residential or mixed development project.

The acquisition supports CHGP’s ongoing strategy of expanding its property portfolio by securing strategically located land within high-potential areas of Kuala Lumpur.

The land in Segambut is well-connected by major highways, including the Duta-Ulu Klang Expressway (DUKE) and Jalan Ipoh, as well as public transportation such as KTM Komuter and MRT stations. The area is experiencing rapid urban growth and infrastructure improvements, making it highly attractive for residential and mixed-use developments.

CHGP plans to develop a high-rise development on the newly acquired land, subject to obtaining the necessary regulatory approvals. The project aims to meet the growing demand from young professionals, families, and local businesses seeking integrated developments offering convenient living and lifestyle amenities.

Chang Tze Yoong, Group Chief Executive Officer of the Property Development Division at Chin Hin Group Property Berhad said, “Transitioning from our previous joint development arrangement to full ownership of this prime land allows CHGP greater flexibility and control over the project’s execution and marketing. Given the area’s strong connectivity and market dynamics, we are confident this project will substantially contribute to our earnings growth”

The land’s freehold tenure and favourable zoning conditions provide CHGP with significant flexibility to deliver an innovative, lifestyle-centric mixed-use development — a concept that has proven successful in key urban growth corridors. We are confident this project will substantially contribute to our earnings growth.

Aligned with CHGP’s sustainable growth goals, this acquisition is expected to positively impact the Group’s long-term earnings and support its commitment to ESG practices by creating environmentally friendly and sustainable communities.

 

China Medical System successfully debuts on the Mainboard of the SGX-ST

China Medical System Holdings Limited (CMS or the Group), a platform company linking pharmaceutical innovation and commercialisation, made its debut on the Mainboard of the Singapore Exchange Limited (SGX-ST) under the ticker symbol “8A8”. CGS International Securities Singapore Pte. Ltd. is the sole issue manager for this secondary listing.

This marks CMS’s secondary listing in the capital markets, following its debut on the Stock Exchange of Hong Kong Limited (HKEX) in 2010. While no new shares were issued or placed, the move reflects CMS’s commitment to expand its footprint to the broader Asia-Pacific region by capitalising on its proven track record in the pharmaceutical industry of over 30 years in China.

Having evolved from being China’s largest contract sales organisation (CSO) into an innovation-driven multinational pharmaceutical company, the Group is now operating an integrated product lifecycle management platform that covers target selection and confirmation, to preclinical research, clinical development, and commercialisation. Building on this foundation, CMS has developed strong capabilities in identifying, developing, and commercialising First-in-Class and Best-in-Class innovative products. As of 15 July 2025, the Group’s market capitalisation stood at HK$31.91 billion1.

The listing comes at a time where CMS is transitioning toward an innovative product-driven business model to mitigate the impact of China’s volume-based procurement (VBP) policies to ensure sustainable growth. Since 2018, the Group has developed a robust pipeline of approximately 40 innovative products, five of which were already approved for marketing as of 2024. Notably, two other products have been submitted for marketing approval in China as well.

CMS currently sells seven major exclusive or brand-name products in the market, which have shown a progressively upward trend in their revenue contribution over time. Together with five commercialised innovative drugs, these collectively contributed RMB 4.56 billion in revenue in FY2024, accounting for 52.8% of the Group’s total turnover. Given the gradually easing impact from China’s VBP policy and the Group’s optimised product portfolio focusing on exclusive and innovative drugs which are typically exempt from VBP, CMS is well-positioned to resume its top-line growth trajectory from FY2025.

With a forward-looking mindset and acute market insight, the Group has implemented an industrial internationalisation strategy for its business expansion in Southeast Asia and the Middle East, which has already begun to deliver tangible outcomes. To date, the Group has established a full-scale pharmaceutical value chain based in Singapore, which covers R&D, production, and commercialisation. This not only enables the Group to bring high quality, regulatory-compliant, and affordable drugs to emerging markets with increasing pharmaceutical demand, but also serves as a bridge for introducing global innovative therapies into the broader Asia-Pacific region.

Emerging markets such as Southeast Asia and the Middle East are becoming new growth opportunities for the global pharmaceutical industry.  The key drivers behind the rapid expansion of these markets include large population bases, the early onset of aging demographics, increased healthcare coverage, and a rising burden of chronic diseases that reshape the disease landscape. At the same time, the growing middle class and rising health awareness are also driving the increase in both purchasing power and accessibility of medicines.

With regard to the regional market outlook and CMS’s overseas expansion, the Group added that Southeast Asia remains a largely untapped market in its view. The region comprises many small to mid-sized developing economies, each with distinct healthcare systems and regulatory requirements for drug launch. While complex, this landscape aligns well with CMS’s strengths and resources, particularly its proven track record in commercialising innovative therapies.

Looking ahead, CMS remarked, “The successful listing of CMS on SGX marks a solid step forward in advancing our industrial internationalisation strategy, further enhancing our brand visibility and credibility in the broader Asia-Pacific region. Meanwhile, to meet the growing pharmaceutical demand, our CDMO facility is planning to expand its manufacturing capability to include nasal spray platform, cream and injectable lines beyond its current focus on oral solid dosage forms. Further expansion to double or triple the current capacity by the end of 2028 is also under evaluation. As such, we firmly believe that our notable progress in innovative drug development, steady growth in the speciality-focused business, and continued advancement in overseas expansion will collectively facilitate the Group’s return to a multi-year growth trajectory.”